Citizen Care Boost! Logo

Virtual COVID-19 Test

Rapid Antigen test with virtual nurse supervision and 24/7 customer care

Step 1

Click Buy Now to purchase your BOOST!™ COVID-19 Antigen Test Kit. Then complete the steps in the welcome email to set up your account on the BOOST!™ portal.

Step 2

Your BOOST!™ COVID-19 Antigen Test Kit will be shipped to your home and arrive within 3 business days.

Step 3

Once you receive your test kit and are ready to complete your sample collection, log into the BOOST!™ portal and follow the prompts to activate a test. You'll be able to join the testing queue once you’ve gathered all the necessary items and completed your pre-test checklist.

Step 4

One of our Citizen Care nurses will supervise your specimen collection and provide instructions on how to read and upload your test results.

Step 5

Your result photo will be verified by one of our representatives and an official BOOST!™ Health Pass will be generated in your BOOST!™ portal account.

Step 6

You will receive a notification when your Health Pass is ready – this should take 30 minutes or less. If a manual review is required, a member of our team will handle your case between 6am and 7pm EST. To check on your results, log into your BOOST!™ portal and go to the View COVID-19 Tests section on your personal dashboard.

Step 7

If you receive a negative result, you will be able to use the BOOST!™ Health Pass to demonstrate your COVID-19 status at the airport upon check-in before your flight.

Step 8

If your result is positive, you will be directed to the 24/7 BOOST!™ Customer Care team for more assistance.

Available across Canada
Citizen Care Boost! COVID-19 Test
<boost-logo><boost-logo> Verified Test Service + Test Kit
(Roche Antigen test with virtual nurse supervision and access to our customer care team)
per test kit (2-pack)
*Plus applicable taxes. Terms and conditions apply. Please allow 3 business days for processing and shipping.
Buy Now
Frequently Asked Questions
How long before my trip should I order my virtual test and collect my sample?
What happens if my trip is cancelled, or if I want to return my test kit?
What is in my testing kit?
What do I need to consider when crossing the border?
Can I get a refund if I no longer need the test or virtual consultation?
The Test
What can I expect when collecting my sample using a Citizen Care BOOST!™ Test Kit?
What happens if I get a damaged kit/missing an item, and my spare test provides a false result?
Where can I find my serial number to activate my test kit?
How do I activate my test?
How soon can I test with the nurse once my test kit is registered?
Sample Collection
Can I use my computer to complete the online video conference with a nurse?
Can I swab myself without having a virtual observation with a nurse?
Do I have to do the swab collection for my child?
What if I drop my swab or tube?
When will I get my results?
Citizen Care BOOST!™
Pre-travel testing from the comfort of your own home or office.